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Condizioni generali

Monday - Friday
from 8.30am to 12.00am
and from 3.00pm to 6.00pm


The website www.tuttoferramenta.it is managed and owned by the company Alcofer SRL , with registered office in Via Salisburgo n.5 - 37136 Verona, n.352982 P.IVA 03640350231 REA , info@tuttoferramenta.it , hereinafter called the Seller.
The online sale of products offered on the site www.tuttoferramenta.it happens at the following Terms and Conditions. The General Conditions may be amended , the date of commissioning in line will be the date of entry into force of the amendments . In the event that the buyer is a consumer, and then acting for purposes outside his trade, business , craft or profession , apply Articles . 50 and following of Legislative Decree no. 206 of 6 September 2005 (Consumer Code) , Section II of Chapter I of Title III of Part III, which should be consulted as provided for by art. 60 of the Consumer Code .
These general conditions regulate the online sale of movable tangible property shown and offered for sale on the site www.tuttoferramenta.it . The contract is concluded exclusively through the Internet , by accessing the Customer at www.tuttoferramenta.it and the creation of a purchase order in accordance with the procedure laid down by it.
1 . The purchase of products offered on the site www.tuttoferramenta.it is done by selecting the product, the product chosen , you click the basket with the "ADD TO CART " to add the item to cart. At this point in the upper right shows a green icon " + 1 or products." At the end of the purchases you have to go back to the cart at the top right , and if, after reviewing the goods included in the shopping cart and entering the zip code ( ZIP code ) so after seeing the cost of transportation , you decide to buy , you click on "SUBMIT ORDER" . At this point you have to insert the data of the customer . At this point, clicking on the " CONTINUE " the site will be transferred directly to the Paypal site to purchase by credit card , or for purchases by bank so the order will be completed . The order will be regarded as a contractual offer to purchase paid to the Seller. The transmission of the order constitutes full acceptance by the Customer of these Terms and Conditions.
2 . The sale is then completed by the sending by the Seller to the Customer an e -mail confirmation of the order. The e-mail contains the details of the customer and order, the price of the goods purchased , the cost of transport and the shipping address to which the goods will be sent . The customer is obliged to check the correctness of the data contained therein and to communicate any corrections.
3 . The Seller undertakes to describe and present the items sold on the site in the best possible way. Nevertheless, some may result from errors, inaccuracies or small differences between the site and the actual product. In addition, photographs of the products presented on www.tuttoferramenta.it do not constitute part of a contract , as only representative.
4 . The Seller shall treat the delivery as required by law.
1 . The availability of the products refers to that present at the time when the customer consults the tabs of the product, this must still be regarded as purely indicative, since , due to the simultaneous presence on the site of most users , the products could be sold to others before order confirmation.
2 . Even after sending the e -mail confirmation of the order by the Seller, there may be cases of partial or total unavailability of the goods. In this case, the customer will be promptly informed and can decide whether to accept delivery of the only products available or ask for a cancellation of the order by communicating via e-mail to customer service.
Any payment by the customer can only be made by means of credit cards listed on the site www.tuttoferramenta.it and / or by bank transfer.
Communications relating to the payment and the data provided by the Customer at the time when this is done take place on the line for protected through the site
with all the guarantees secured by the use of security protocols provided by this circuit of payment.
1 . All sales prices of the products shown on the site www.tuttoferramenta.it are expressed in Euro and are inclusive of VAT .
2 . The shipping costs are not included in the purchase price but are entered and calculated at the time of the conclusion of the purchase process before payment .
By accepting these Terms and Conditions , the Customer expressly agrees that the invoice be issued in electronic format.
3 . The Customer accept the right of the Seller to modify its prices at any time , however, the goods will be invoiced on the basis of the prices listed on the site at the time of the order and confirmed in the email sent by the Seller as a confirmation of the acquisition of order.
6.1 Customer Consumer
If the Customer is a Consumer (B2C) are governed by the rules laid down in Legislative Decree no. 206/2005 and , therefore, the customer is entitled to cancel the purchase without penalty and without specifying the reason , in the manner of art. 64 , paragraph 1 and 2, of Legislative Decree no. 206/2005 .
6.2 Customer fails to Consumer ( B2B)
Unless the situation referred to in art. 7, the withdrawal of a customer not Consumer ( B2B) must be expressly authorized by the Seller reserves the right to assess definitively that any request for withdrawal. In the case of authorization to withdraw the Seller also reserves to establish the procedures, terms and conditions for returns and refund .

6.3 In any event, the terms and conditions above, to exercise the right of withdrawal, the customer (Consumer and Non- Consumer) must return the goods to Alcofer GmbH, Salzburg n.5, 37136 Verona. The goods must be returned undamaged , in original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, cables, etc.). And full tax documentation attached , under penalty of forfeiture of the right of withdrawal. In case of forfeiture of that right , you will return to sender the property purchased , and charge the same shipping costs . By law , the costs and risks of shipping costs for returning the goods shall be borne by the customer.

The withdrawal you can not take advantage of the right of withdrawal for all products made to commission the customer or ordered specially for the customer in question. These products not included and managed from our warehouse are recognizable on the site for the words DELIVERY ... DAYS.

If Alcofer srl accept returns of merchandise "on commission", therefore not present in the warehouse re-credit to be charged a percentage between 25% and 50% for operating costs.


All products presented on the site www.tuttoferramenta.it benefit from a legal guarantee for lack of conformity, in accordance with current legislation.

All products’ measures stated in Tuttoferramenta.it are to be understood as approximate.

The colours both of materials and finishes are merely indicative as they are depending on the tolerances of the printing processes.

Tuttoferramenta.it reserves the right to modify technical and/or design parts so as to improve its own products, without previous notice.

1 . The Seller does not assume any responsibility for problems caused by force majeure or unforeseeable circumstances, even if employees of a malfunction or disruption of the Internet, in case it is unable to execute the order within the time stipulated in the contract.
The Customer is entitled to access the website for consultation and purchases made. It is not for any other purpose, particularly commercial site or its contents.
1 . These General Conditions of Sale are governed by Italian law.
2 . Any dispute regarding the interpretation, execution and termination of this Agreement, shall have exclusive jurisdiction of the Court of Verona, unless the Customer is a consumer pursuant to Legislative Decree 206/2005, on this case will be the competent court of the place where the customer 's residence or domicile, whether located on the territory of the Italian state.
Pursuant to and for the purposes of Articles . 1341 and 1342 of the Civil Code . ,the customer , after taking careful and specific knowledge and vision , and accepts and approves the following clauses :
10) Governing Law and Jurisdiction.
AG Agrigento Alessandria Ancona AL AN AO Aosta Aquila AQ AR Arezzo Ascoli Piceno Asti AP AT AV Avellino Bari BA Barletta -Andria -Trani BT Belluno Benevento BL BN BG Bergamo Biella Bologna BO BI Bolzano BZ BS Brescia Brindisi Cagliari BR CA CL Caltanissetta Campobasso CB EC CT Caserta Catania Catanzaro Chieti CH CZ CO Como Cosenza Cremona CR CS KR Crotone Cuneo Enna EN CN Fermo Ferrara FE FM FG Firenze FI Foggia Forli -Cesena Frosinone FC Genoa FR GE GO Gorizia Grosseto Imperia GR IM IS Isernia La- Spezia SP Latina LT THE LC Lecce Lecco Livorno Lucca Lodi LO LI LU MC Macerata Mantova Massa- Carrara MN MS MT Matera Messina Milan ME MI MO Monza - Brianza MB Modena Naples Novara NA NO NU Nuoro Oristano Padova PD OR PA Palermo Parma PR PV Pavia Perugia Pesaro - PG PU PE Urbino Pescara Piacenza Pisa PC PI PT Pistoia Pordenone PN Power PZ Prato PO Ragusa RG Ravenna RA - Reggio Calabria Reggio - Emilia RC RE RI Rieti Rimini Rome RM RN RO Rovigo Salerno Sassari SS SA SV Savona Siena Sondrio SO SR SI Syracuse Taranto TA TE TR Teramo Terni Trapani Turin TO TP TN Trento Treviso Trieste TS TV UD Udine Varese VA VE Venice Verbania Vercelli VC VB VR Verona Vibo Valentia Vicenza VI VV Viterbo VT